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Contacting Our
Support Team

Scout Web Hosting Support

If you do not find the answer here, please contact technical support by submitting a Help Desk Ticket.

As much detail as possible will help us to assist you in defining and correcting the issue.

Our support staff, for the most part, work remotely and staff on duty are notified immediately through the Help Desk Ticket system.

Please understand, we can only address those issues that involve the services we offer (hosting). We cannot assist you in code building or in application issues with programs such as FrontPage, Dreamweaver, scripts, etc. unless they are server service related.

Technical Support
We're there to help you along the way. Our seasoned support staff can help guide you to achieve your goals. From an extensive knowledge base, flash tutorials to an integrated help desk, we have the answers ready for you. No extensive geek talk, just down to earth guidance to assist you along the way.

technical knowledge base

Knowlege Base
Search our comprehensive knowledge base for the answer to the most commonly asked questions. Click on the icon to the left.
Hosting flash tutorials
Flash Tutorials
We have put together a series of Flash Tutorials to show you step-by-step how to accomplish some of the most common control panel tasks. For Linux server customers, there are flash tutorials for the cPanel control panel and SiteBuilder directly in those applications for ease of use. Click on the icon to the left.
Hosting Help Desk
Help Desk
We're here to help you 7 days a week! If you need help with your hosting or domain packages our knowledgable support staff is there to help you. Click on the icon to the left to submit a help desk ticket.